PRIVACY POLICY

Who We Are

Our website address is: SteensRE.com

Steen's Roofing & Exterior, LLC (423) 530-5430

Protecting your private information is our priority. This Statement of Privacy applies to www.SteensRE.com and governs data collection and usage. By using Steen's Roofing & Exterior, LLC website, you consent to the data practices described in this statement.

Key Terms

Throughout this privacy policy, we use a few specialized terms. When Steen's Roofing & Exterior, LLC uses the term “Personally Identifiable Information” in this privacy policy, we mean information that is specific to you as an individual, like your name, postal address, e-mail address, or telephone number. The term “User Information” incorporates all of your Personally Identifiable Information and any other forms of information discussed in this privacy policy. Information is said to be “anonymized” if it does not identify individual persons or entities, or associate a particular person or entity with such information.

Our Information Collection, Use, and Disclosure Practices

In addition to the information you affirmatively provide to us (such as when you fill out a form on our Site, sign up for communications from us or ask us to contact you), when you visit our Site to browse, Steen's Roofing & Exterior, LLC may collect, use, and store certain “Site Traffic Information” such as the type of operating system, computer modem, device ID and the Internet browser you are using, the date and time you access our Site, the number of times you visit our Site, the particular pages you view, and the length of your visits to our Site. Steen's Roofing & Exterior, LLC may use this Site Traffic Information to improve our Site and user experience, and we may share this information with third parties if we choose to disclose anonymized Site Traffic Information for marketing or commercial purposes.

Except as set forth in this policy, we will not use, disclose, or transfer your User Information unless:

(1) you expressly authorize us to do so;

(2) it is necessary to allow our service providers or agents to provide services for us;

(3) it is necessary in order to provide our products or services to you (and contact you when necessary);

(4) we are sending you other information that may be useful to you;

(5) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements;

(6) it is necessary to protect the confidentiality or security of your records;

(7) subject to applicable contractual or legal restrictions, it is necessary for connection with a sale of all or substantially all of our company assets or if we were to merge with or into another entity;

(8) it is necessary in connection with other business purposes including, without limitation, customer care, dispute resolution, service quality assurance, business management and operation, risk assessment, security, fraud and crime prevention/detection/ monitoring, research and analysis, marketing, and/or assessing customer purchasing preferences and trends;

(9) it is necessary to comply with law enforcement, governmental mandate, or another legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity;

(10) it is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors; or

(11) it is otherwise required or permitted by law.

In addition, any information that you send us, such as your questions, suggestions, information, ideas, or other creative material (“Feedback”) belongs to us and will not be treated as confidential. You acknowledge and agree that we may use, reproduce, adapt, distribute, display, disclose, or create derivative works from Feedback without acknowledgement or compensation to you.

Web Analytics Tools, Cookies, and Web Beacons

Steen's Roofing & Exterior, LLC may use various website analytics tools and technologies regarding activities on our Site that require storage of web session data. The overall aim of these tools is to aid in making our Site easy to use, to proactively identify and correct error conditions and to provide more relevant advertising and content to you. These tools and technologies are also used to assist website visitors who report problems in the use of our Site. Stored web session data is used in accordance with this privacy policy.

We may employ cookies (i.e., small text files) that our Site may send to your browser for storage on your hard drive, and later processes may check for the presence of such cookies. We may use such cookies to make use of our Site easier by saving your status and preferences upon visits to our Site. Most browsers are initially set to accept cookies, but you may be able to change the settings in your browser to refuse cookies, or to alert you when cookies are being sent. We may also employ cookies, web beacons, or site instrumentation, to monitor the behavior of visitors to our Site and activity on our Site, such as the number of visitors to our Site.

Third-party service providers may also place and administer cookies and web beacons via our Site or check for the presence of our cookies on your device. Such third parties may collect your anonymized information and perform website analytics as described in this privacy policy. We and/or such third parties may also use work products created by such third parties based upon web analytics data or other similar data collected from visitors to our Site in connection with providing you with more relevant advertising and content.

Revising Your Information

If you use Steen's Roofing & Exterior, LLC products, services, or Site, then you have voluntarily consented to our practices and procedures regarding your information as described in this privacy policy, any applicable Terms and Conditions of Use for our Site, and other written documentation that may be provided to you regarding our products, services, or Site. If you do not want us to use your information as described herein, or if you would like to modify your information in our records or remove your information from our databases for marketing purposes, then please contact our Customer Service Department at the address and/or phone number provided on our Site. Without the use of your information, however, we may not be able to provide you with the products, services, or information you request. We will promptly respond to your information revision requests, but may retain copies of such information as necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into with us, and as otherwise reasonably necessary for our business purposes.

Security

We employ and maintain technology and security measures designed to protect your information. When you submit sensitive information on our Site, that information is subject to a variety of protections. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us or receive from us.

Third-Party Websites and Applications

You may have the option to enter or link to a third-party website or application through our Site, or you may have the option to enter our Site from another third-party website or application. Since we cannot be assured that such third-party websites follow our privacy policies, we encourage you to ask questions and review the privacy policies of these third parties. We have no responsibility or liability for the actions or policies of these independent sites, do not endorse any product or service that may be mentioned or offered on such sites, and are not responsible for the content or privacy practices of such sites. Please contact such third parties directly for questions or concerns regarding their privacy practices. For any e-commerce or payment capabilities offered on or through our Site, such payments are managed by a third-party service provider and any payment-related information is collected directly by such third-party service provider. Such providers’ terms of use and privacy policy govern their provision of this payment service and their collection and storage of any information you provide through their hosted payment application, portal, or widget.

Special Statement for Job Applicants

Any Personally Identifiable Information you provide to us when applying for a career position with our company will be used solely to consider and act upon your application. Steen's Roofing & Exterior, LLC may retain your Personally Identifiable Information for a period of time, but only for as long as necessary for such purposes or as otherwise required by law. We may disclose your Personally Identifiable Information to our agents for the purpose of evaluating your qualifications for the particular position you applied for, for other available positions or as otherwise required by law. We may also disclose your Personally Identifiable Information to third parties hired by us to collect, maintain, and analyze candidates for career positions or as otherwise required by law.

Children’s Privacy

Our site is not intended for anyone under 13 years of age. We are sensitive to privacy issues and look to protect your child’s information. We also strive to be fully compliant with the Children’s Online Privacy Protection Act (COPPA). We strongly encourage parents and guardians to regularly monitor and supervise their children’s online activities. We do not knowingly collect Personally Identifiable Information from children under 13 on our Site without first obtaining verifiable consent from the child’s parent or guardian.

International Users

Our site is not intended for anyone outside of the United States of America

Our services are hosted and governed by an appropriate and approved authority. If you use services outside the United States, you should be aware that your information will be transferred, stored and processed in the USA, where our databases are operated, and where our servers are located. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using the Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in our Privacy Policy.

Your California Privacy Rights

We do not disclose your personal information to third parties for their own direct marketing purposes without your consent. If you have any questions regarding this policy or would like to change your preferences, you may contact us using the information in this terms of use.